Freedom Forever, the nation’s leading residential solar installation company and No. 1 Residential Solar Contractor on the 2024 Top Solar Contractors List, has officially announced the launch of Raya, which happens to be a groundbreaking Artificial Intelligence (AI) tool focused on revolutionizing project support and pipeline management.
According to certain reports, the stated solution leverages Forever’s proprietary CRM and operational engine i.e. Lightspeed to conceive real-time intelligence, automated issue resolution, and 24/7 phone support for sales partners nationwide. More on that would reveal how such a mechanism should really go a long distance to bolster operational efficiency, customer satisfaction, and industry innovation.
You see, thanks to Lightspeed’s expansive data infrastructure and integrated sales resource center, Raya can seamlessly deliver real-time project updates, actionable insights, and instant ticket resolution. Not just that, it will also enjoy the means to intelligently navigate complex workflows and information systems, all for the overarching purpose of providing sales partners with 24/7 access to critical project details.
All in all, Raya arrives on the scene bearing an industry-leading ability to ensure that sales reps can address inquiries and access critical information instantaneously, thus streamlining the solar installation process and enhancing customer satisfaction.
“Raya, powered by Lightspeed, is a game-changer for our business,” said Zachary Bloom, Chief Technology Officer at Freedom Forever. “Lightspeed has been the cornerstone of our success, enabling unmatched efficiency and scalability. Raya takes this to the next level by giving our sales partners real-time, AI-driven access to project details and support, and this is just the beginning.”
Talk about the whole value proposition on a slightly deeper level, we begin from its very promise to provide instant access of project details. These updates cover critical components like project status, timelines, and requirements, anytime, anywhere.
Next up, there is the potential for rapid ticket resolution. This translates to how Raya can intelligently identify and resolve project tickets so to minimize delays and ensure smooth operations.
Another detail worth a mention is rooted in the availability of 24/7 Sales Partner Support. Such round-the-clock availability, like you can guess, makes it possible for sales reps to get answers and resolve issues instantly, enhancing efficiency and client satisfaction.
Rounding up highlights would be the solution’s bid to provide an unprecedented competitive edge. In essence, when Lightspeed’s proprietary technology will be leveraged alongside Raya’s AI capabilities, it is going to set a whole standard in the context of speed, reliability, and innovation.
Founded in 2011, Freedom Forever’s rise up the ranks stems from innovative tools like Lightspeed, aggressive pricing, and a 25-year production guarantee. As for the scale of company’s operations, it can be gauged once you consider that it is currently operating in more 29 US states, with further plans of expansion already in the pipeline.
“Lightspeed is the key to Freedom Forever’s success,” said Rob Richardson, Vice President of Product at Freedom Forever. “With Raya, we’re unlocking even more of its potential, giving our partners a competitive edge that no other solar company can match.”
